Process optimization

  • Taking into account expectations of the beneficiaries to improve services
  • Allowing various actors to be involved in the operation process
  • Clarify roles and responsibilities of actors, set flexibility and the necessary coherence, simplify interfaces between entities
  • Adapte or create new processes to meet new expectations
  • Reduce costs, process delay, increase performance through defined indicators
  • Aim for certification via the establishment of a quality system
  • Accompany implementation of new softwares like ERP, HRIS…